Answers to some of our most commonly asked questions
It really depends! Our streamlined process helps keep things moving, but the timeline can vary based on factors like the number of pages, the level of customization, and how quickly we get the content we need from you. During a consultation, we’ll walk you through our typical timeline and discuss your specific requirements to give you a more accurate estimate.
Pricing varies based on the level of customization, content assistance, and project speed. We offer tiered packages—from using our template layouts with client-provided content to fully custom designs with advanced features like eCommerce, chatbots, and more. Whether you need a quick turnaround or hands-on content creation, Merrill Creative Solutions tailors packages to fit your goals and budget. Let’s chat to find the right fit for your project.
Yes! Merrill Creative Solutions offers flexible payment plans to help make your website investment easier to manage. We require a 50% non-refundable deposit upfront, and the remaining balance is split into payments, with the final payment due at launch. Let’s discuss a plan that works for you!
You do! When Merrill Creative Solutions builds your site, you retain 100% ownership. That means everything from the domain and hosting to the design and content is completely yours. We make sure you have full access to your website files, so you’re always in control.
We start with a free consultation to understand your business needs. After discussing options, you’ll choose a package and complete onboarding. From there, we dive deeper with an intake form and a discovery call. We’ll create a homepage mock-up for a “vibe check,” followed by full site design and any custom features. You’ll have three rounds of edits before launch. After launch, we provide training and offer ongoing support through maintenance packages or hourly troubleshooting.
After launch, we provide a tailored quality assurance period where we test, retest, and ensure everything is running smoothly (issues rarely arise). You’ll also receive a personalized training document and video, covering everyday tasks like updating content and managing your site. For those who prefer not to handle the tech side, we offer ongoing maintenance and service packages to keep your site in top shape.
Absolutely! Merrill Creative Solutions builds websites for handoff, meaning you’ll own your site 100% and have full control. We’ll provide personalized training (including a document and video) to help you manage everyday tasks like updating content. And if you’d rather leave the tech to us, we offer ongoing maintenance and service packages for peace of mind.
We’ve got you covered! Merrill Creative Solutions offers ongoing maintenance and support packages, so whether you need technical updates, content changes, or just peace of mind, we’re here for the long haul.
While not mandatory, ongoing maintenance is highly recommended to keep your WordPress site secure, updated, and running smoothly. Regular updates to WordPress, themes, and plugins help prevent security risks and ensure optimal performance. Without maintenance, your site could become vulnerable or experience issues over time. Merrill Creative Solutions offers maintenance packages that handle all updates, backups, and monitoring, so you don’t have to worry about a thing.
Absolutely! Whether your site needs a modern refresh or a complete overhaul, Merrill Creative Solutions can help redesign your site to better reflect your brand and business goals. When we rebuild, we start from scratch to ensure your site is backed by the latest technology and best practices, so it not only looks great but also runs seamlessly and stays future-proof.
A template website is built using one of our proven layout packs, which we fully customize with your content, logo, and branding—so your site will be uniquely yours and won’t look like anyone else’s. A custom website, on the other hand, is designed from scratch to meet your specific needs and can include advanced features like eCommerce, chatbots, and more.
At Merrill Creative Solutions, we design with accessibility at the forefront, ensuring your website meets current ADA standards at launch. To maintain ongoing compliance as guidelines evolve, we recommend integrating additional tools like AccessiBe. We partner with them to provide ongoing accessibility protection, and they offer MCS a 20% discount through our affiliate code. Contact us to learn more!
Merrill Creative Solutions takes privacy compliance seriously. We partner with Termageddon to provide up-to-date privacy policies and cookie consent management. As laws change, Termageddon ensures your website remains protected. Because of our long-standing relationship with them, they offer a 10% discount on their annual plans for MCS customers. Contact us to learn more!
Yes! In addition to stellar website design, Merrill Creative Solutions offers a full suite of digital marketing services to help grow your online presence. We provide Local SEO, Social Media Management, Ads Management, and Content Creation services. These services ensure that your digital marketing efforts are cohesive and effective—allowing you to keep everything in one place and maximize your results.